Creating an Instapage account

Table of contents:

1. Creating an account

2. The cancelation procedure

3. Changing the subscription type between annual and monthly billing

 

Creating an account

To get started with Instapage, you will create an account that starts off as a free trial of 14 days. In order to sign up for an Instapage account, follow the steps below:

1. Go to https://app.instapage.com/auth/signup

2. Choose whether you want to sign up with Google or with your email address. If you choose to Continue with email, then you will see a screen that prompts you to enter your details:

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3. If you choose to sign up via Google, you will first need to read and agree to our GDPR compliance, Terms of Service, and Privacy Policy.

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4. Add your credit card details and select if you want to opt for the annual plan or the monthly one.

You will not be billed immediately. You have 14 days to try out the platform and cancel anytime before the end date from within your account. You will only be billed for the preselected plan if 14 days pass or if you reach the trial limit of 2500 monthly visitors, whichever occurs first. 

If you are close to reaching the 2500 visitors limit, you will receive a message in your dashboard along with an email.

5. After you finish entering your billing details, the last step is to check your email Inbox and confirm your email address in order to start using your account. 

 

The cancelation procedure

Before the 14 days trial is over, you can cancel the account by clicking the name of your workspace in the upper left > My Account Admin > Subscription.

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Important note: Once the account is upgraded to a paid plan, the cancellation can only be processed after the request for cancellation is sent by the owner of the account at help@instapage.com.

Changing the subscription type

If you decide to change your subscription type before the 14 days trial expires, so instead of the annual you wish to pay for a monthly plan, you are able to do this from inside your account as seen here:

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After the billed period starts, you would need to ask the Billing Support Team at help@instapage.com to assist you with the downgrade from the annual to the monthly plan. For upgrading your plan from a monthly subscription to the annual one, there is no need to contact support as you are able to do it from inside your account.

 

Reactivating an old account

If you had an account with Instapage in the past that was canceled and you want to use our platform again, you can reactivate it by retrieving your password as seen here: https://d.pr/oZthiW.

At any time, you can build an unlimited amount of pages. This remains true if you end your trial or your subscription - you will still have access to all of your existing pages, you can build more, and you can invite your team to collaborate on them. However, note that all other features outside of the builder will be restricted and an active subscription is needed in order to publish pages or have live URLs.

If you wish to subscribe to a paid plan again, you can do so from My Account Admin > Subscription and clicking on Update plan or by accessing this page directly after you have logged in: https://app.instapage.com/upgrade. 
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And if your account was set to cancel at the end of your billing period, but you’ve changed your mind, send us an email at help@instapage.com or create a ticket from inside your account, and our Billing team will help you out.