Table of contents:
Creating an account
To get started with Instapage, you will create an account that starts off as a free trial of 14 days. In order to sign up for an Instapage account, follow the steps below:
2. Choose whether you want to sign up with Google or with your email address. If you choose to Continue with email, then you will see a screen that prompts you to enter your details:
4. Add your credit card details and select if you want to opt for the annual plan or the monthly one.
You will not be billed immediately. You have 14 days to try out the platform and cancel anytime before the end date from within your account. You will only be billed for the preselected plan if 14 days pass or if you reach the trial limit of 2500 monthly visitors, whichever occurs first.
If you are close to reaching the 2500 visitors limit, you will receive a message in your dashboard along with an email.
The cancelation procedure
Before the 14 days trial is over, you can cancel the account by clicking the name of your workspace in the upper left > My Account Admin > Subscription.
Important note: Once the account is upgraded to a paid plan, the cancellation can only be processed after the request for cancellation is sent by the owner of the account at email@example.com.
In case you want to pause your account for a certain period of time, we offer a hibernation plan for $29 USD/month. This will ensure that your pages, domains, integrations, and other assets remain on our servers, untouched. During the hibernation period, your pages will not remain published, and you will not be able to access other parts of the application besides the Subscription page. If you want to request that we put your account under hibernation, contact us at firstname.lastname@example.org.
Changing the subscription type
If you decide to change your subscription type before the 14 days trial expires, so instead of the annual you wish to pay for a monthly plan, you are able to do this from inside your account as seen here:
After the billed period starts, you would need to ask the Billing Support Team at email@example.com to assist you with the downgrade from the annual to the monthly plan. For upgrading your plan from a monthly subscription to the annual one, there is no need to contact support as you are able to do it from inside your account.
Reactivating an old account
If you had an account with Instapage in the past that was canceled and you want to use our platform again, you can reactivate it by retrieving your password as seen here: https://d.pr/oZthiW. You can then choose the desired subscription from your account by accessing the Subscription section as mentioned here: https://d.pr/zHgb1a and clicking on Update plan or by accessing this page directly after you have logged in: https://app.instapage.com/upgrade.
Enter your billing information to kickstart your campaigns and transform your ad clicks into valuable customers. Discover a wide range of easy-to-use tools for experimentation, optimization, reporting, and growth, all conveniently accessible within a single platform.
And if your account was set to cancel at the end of your billing period, but you’ve changed your mind, send us an email at firstname.lastname@example.org or create a ticket from inside your account, and our Billing team will help you out.