Welcome to the Instapage Support Center

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Creating an Instapage account

To get started with Instapage, you will create an account that starts off as a free trial of 14 days. In order to sign up for an Instapage account, follow the steps below:

1. Go to https://app.instapage.com/auth/signup

2. Enter your name, email address and the desired password.

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3. Enter details about your company.

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4. Read and agree to our GDPR compliance, Terms of Service and Privacy Policy.

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5. Add your credit card details and select if you want to opt for the annual Core plan (which comes down to $99/month but you pay once a year) or the monthly Core plan (which costs $129 every month).

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NOTE: You will not be billed immediately. You have 14 days to try out the platform and cancel anytime before the end date from within your account. You will only be billed for the preselected plan if 14 days pass or if you reach the trial limit of 2500 monthly visitors. (Don't worry, the Core plan has a limit of 30.000 visitors)

If you are close to reaching the 2500 visitors limit you will receive a message in your dashboard along with an email.

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The Cancelation Procedure

During the 14 days trial, you can cancel the account directly from your account, if you decide that our product is not suitable for your business. This can be done from the Subscription section of your account, where you will find the Cancel account button, as shown here:

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Important note: Once the account is upgraded to a paid plan, the cancellation can only be processed after the request for cancellation is sent by the owner of the account at help@instapage.com, or if it is requested during chat hours.

Changing the Subscription Type

If you decide to change your subscription type before the 14 days trial expires, so instead of Core annual you wish to pay for a monthly plan, you are able to do this from inside your account as seen here:

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After the billed period starts, you would need to ask the Billing Support Team at help@instapage.com or on Live Chat to assist you for the downgrades from the annual to the monthly plan. For upgrading your plan from a monthly subscription to the annual one, there is no need to contact support as you are able to do it from inside your account.

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