You can add, view or delete the custom domains that you have in your Instapage account at any time by clicking on the name of the workspace on the top left > Workspace settings > Domains.
The custom domain dashboard looks like this, with the domains and subdomains ordered alphabetically:
If you haven't added your first domain yet, it will look like this:
To add a new domain, click on Connect Domain in the upper right corner, and you will be presented with two options; Manual and Automatic via Entri.com.
1. Automatic via Entri.com
After clicking on Connect Domain, you will be presented with a popup where your domain name should be added. After typing in your domain name, click Continue, then enter the subdomain name, upon which you can now select the Automatic option.
The Automatic option will appear for domains hosted by one of the supported providers, listed here: https://developers.entri.com/provider-list. If your domain provider is not listed as a supported provider, please proceed with the manual option.
Once you select Automatic, the Entri pop-up will appear. Select Continue. The system will automatically detect who your hosting provider is, as seen in the below example. Select Authorize to connect to your hosting provider. If someone else on your team has access to the registrar, you can forward the login to them.
Once the authorization succeeds, the CNAME record will be created automatically without you needing to do anything else. You can proceed to publish your pages!
Note: If you are not the owner of the domain and encounter the message below, please follow the instructions in this guide to request access to publish on the domain, and then proceed with the manual option below.
2. Manually Adding your Domain
After selecting Connect Domain and typing in your domain name, select the Manual option, as shown above. A list of providers will appear from which you can select yours.
If your registrar is not found in our list, scroll down, and you will have the Other option. Here you can add the name of your own registrar.
Once you selected your registrar, the following screen will appear:
You can use the link provided in #1 to log into your registrar. Follow each step carefully until #9. Click Continue > Done. After you've done all the steps above, your domain is now connected to your Instapage account.
Based on the selected plan, customers are subject to different limitations on the number of subdomains available for publishing. These limits can be checked in My Account Admin >> Subscription section.
If another user has already added the subdomain in question to their account, you will have to request access from them before being able to use this subdomain, as seen here: https://d.pr/rPItYM.
NOTE: If you want to grant or revoke the access of other users to your domains, you can do so from Admin - Global domains. Note that only the owner of the account can do this. For more on Global domains, you can refer to this article here: https://d.pr/Ebc1Jr.
What about SSL?
Troubleshooting your SSL
NOTE: Our SSL provider does not allow more than 64-character long domain names. If your domain name is longer than 64 characters, SSL will not be applied and your pages will not work.
NOTE: The certificate can take up to 48 hours to activate, however, the SSL status will remain as "Waiting for SSL" inside the Instapage Domains dashboard until a page has been published on your newly added subdomain. Once you publish a page, the status will change from pending to active.