- How to upgrade to the Convert plan
How to change between monthly and annual billing
- How to switch to a different plan
Instapage account owners can update their plan (subscription) to get access to more features or higher usage limits, or to change how often they are billed. This article explains how to upgrade to the Convert plan, how to switch from monthly to annual billing, and how to switch between other plans.
This article is for account owners with a paid subscription. Team members cannot see or change the subscription. If you are still in the 14-day free trial, see Creating an Instapage account. To cancel a subscription, see Termination of contract.
How to upgrade to the Convert plan
Account owners with a paid subscription can request an upgrade to a higher-tier plan, the Convert plan, to get access to Convert features. The Convert features are listed on the Instapage pricing page: https://instapage.com/plans. For an overview of what the Convert plan includes, see Convert Plan - Exclusive Benefits.
The Convert plan is also the way to get higher usage limits, such as more landing pages, more team members, or more workspaces. To learn how usage limits work, see How do usage limits work?.
To request an upgrade to the Convert plan, contact the Instapage Support team in one of the following ways:
Email: Send an email to help@instapage.com . In the email, say that you want to upgrade your plan and list the features you are interested in.
Live chat: Start a conversation with the AI-powered support assistant and leave your details for the team. A member of the Support team will reach out to you. Learn more about the live chat here: https://d.pr/TrNNN3.
After you contact the Support team, they will put you in touch with the Sales team. The Sales team will share all the details about upgrading to the Convert plan. For all support channels and response times, see Instapage Support Team.
How to change between monthly and annual billing
If you are on a plan other than Convert, you can choose to be billed monthly or annually. If you choose the annual subscription and pay for the entire year upfront, you get a discount compared to paying monthly.
The rules for changing the billing type are:
Monthly to annual: You can switch yourself, from inside the Instapage app. The steps are below.
Annual to monthly: You need to contact the Billing team at help@instapage.com .
Switch from monthly to annual billing
To switch your subscription from monthly to annual billing, follow these steps:
Go to https://app.instapage.com/account. Alternatively, click the name of your workspace in the upper-left corner of the Instapage app, and then click My Account Admin. My Account Admin is near the bottom of the workspace menu, which opens to the right of the left-side menu, between Workspace settings and Log out.
In the left-side menu of My Account Admin, click Subscription. The Subscription page shows your usage on the left (visitors per month, landing pages published, team members, workspaces, and subdomains) and your plan details on the right (plan, monthly payment, next billing date, and card details).
Click the Update Plan button in the lower-right corner of the Subscription page. You can also click Update plan in the left-side menu.
In the next view, select the annual plan, and then click Upgrade Plan. Instapage generates a prorated invoice, and you are charged the difference for the annual plan.
How to switch to a different plan
To switch from one plan to another (other than the Convert plan), you have two options:
Go to My Account Admin > Subscription and click Update Plan, as described in the steps above.
Contact the Instapage Support team by email or live chat, as described in the How to upgrade to the Convert plan section. The Support team will guide you through the process.
To update the credit card or invoice details used for your subscription, see How to add or edit your billing information. To download invoices, see Accessing your invoices.