Welcome to the Instapage Support Center

|

Integrating with ActiveCampaign

activecampaign.png

If you're in the editor, exit the builder to go to the Experience Manager interface:

save_publish_etc.png

Go to the Integrations tab of the Experience Manager and select Form Integrations:

integrations2_copy.png

If you have already connected your ActiveCampaign account to Instapage, you will see it here and you can select it. Otherwise, you will see this screen and you can go to the main Integrations Dashboard to connect.

integrations3.png

If you go to the main Integrations dashboard to connect, look for ActiveCampaign in the page integrations list.

integrations4_copy.png

Now enter your ActiveCampaign credentials to log in;

Our direct integration is using the API of ActiveCampaign and in order to correctly connect your ActiveCampaign account, you need to be the ActiveCampaign account owner or a team member/user with API permissions.

INSTAPAGE94152_Email_Marketing_-_Settings_2018-04-25_12-47-26.png

This step is done once per sub-account. When you have connected the account, come back to the Experience Manager for the page you want to integrate with ActiveCampaign and continue with the steps below.

NOTE: Only one account can be connected at a time, even if you have the option of adding more accounts to the list. 

activecamp10_copy.png

Select the list you want to use;

ac13.png

if you are using tags for your leads, you can select which ones will be applied to the leads coming from this landing page:

ac14.png

Now you just need to map all your Instapage fields to the ones in ActiveCampaign:

ac15.png

Make sure all the Active Campaign fields marked with an asterisk (*) are mapped in order for the integration to work.

If you map a field with the [None] option, the data submitted in that field will not be sent to ActiveCampaign.

The Auto Generate option will create a text field inside your integration.

If you map an Instapage field with a field from your CRM side that has predefined options/values, then the field from Instapage side must have those exact same predefined options/values, and it is recommended for the fields from both sides to be of the same type.

And that’s it. If you went through all the steps, you should see this confirmation message. Click on Finish, then save and update your page.

ac16.png

Important Notes:

- The integration only works on the live URL. It can not be tested on the preview mode. When testing on the live URL, make sure that your browser is not displaying an older cached version.

- Make sure to test the integration with different addresses because if you submit the form multiple times with the same email address the integration will flag the email as spam.

- Always test your integration with real email addresses as some systems recognize fake emails.  

Have more questions? Submit a request
Was this article helpful?
0 out of 0 found this helpful

Need Further Help?

Tell us what you need and we will be happy to assist you.

Our team of expert support staff and our community can answer your questions. Submit a ticket, or reach out on live chat!