Using a form checkbox field as a statement of consent

Data collection consent requires a positive opt-in - you should not use pre-ticked boxes or any other method of default consent. To add a checkbox field to your form with a link to your privacy policy or terms of service, follow the steps below.

1. Navigate to Form Library and start editing the form in question, or create a new form.

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2. Add a Checkbox (GDPR/TOS) field

3. Customize the field's settings: 

  • The label/title is how the field will appear in your leads and on the page unless hidden.
  • You can mark the field as required so people cannot submit the form without checking it.
  • You can display an asterisk or not.
  • Hide the label of the field if you only want the option text to appear.
  • You can add links to your statement of consent by selecting the word who should have a redirect, and then clicking on the Link Setup option, as shown below. You can add different links to different words.
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In the Link Setup section, you can:

  • Select the Link type: Outside URL, Landing page (only if the page is published), or File download.
  • Add the Link/redirect.
  • Add the text or change it if you have already selected it.
  • Add an Aria Label.
  • Choose whether the link should open in a new tab.

After making all the changes, do not forget to click on Save.

Note: GDPR comes with stricter rules for obtaining consent, which should be reflected on your pages. Follow these guidelines when preparing your statement of consent:

  • Consent must be freely given, specific, informed and unambiguous.
  • A request for consent must be intelligible and in clear, plain language.
  • Silence, pre-ticked boxes, and inactivity will no longer suffice as consent.
  • Consent can be withdrawn at any time.
  • Consent for online services from a child under 13 is only valid with parental authorization.
  • Organisations must be able to evidence consent. 

Don't forget to Save and Update the page and the end, and to test this on the live URL of your landing page!