I've been denied by Google Ads! What happened?
Rest assured, Instapage and Google Ads play well together. If your ad has been disapproved, the best source of information is Google's Ads Policy Center, which can be accessed here: https://d.pr/XMuAx2. We've also included some of the most common causes here.
Possible reasons for being disallowed by Google Ads:
Information harvesting
Ads will disallow websites whose primary purpose is to capture personal information. The key words here are primary purpose. Do you have a legitimate website? Or is your entire website about capturing information? The former is great; the latter will get you into trouble.
For example, a single-page website whose sole purpose is to collect personal information will likely be disallowed by Google.
However, a landing page with a lead capture form on the same domain as a full, transparent website with lots of information about you and how to contact you is a-okay.
Read more about information harvesting from Google » https://d.pr/H0d0i1
Free gifts
Websites whose primary purpose is to offer free gifts or other incentives in exchange for personal information aren't allowed by Google. This is a type of information harvesting. Some free gift examples include prizes, offers, videos, eBooks, and quiz or survey results.
No SSL for sensitive information
If you're looking to collect personally identifiable sensitive information such as credit card numbers, bank account numbers, wire transfer numbers, or national identity numbers (such as driver's license, social security / social insurance, etc), you need to collect this on SSL. In this case, contact the Instapage support team to discuss implementing a custom SSL solution. If you're looking to link from Instapage to a payment gateway to collect payment information, this can easily be done. Here's an example with PayPal: https://d.pr/p9dvls.
Destination URL match
If the website that you're advertising is using the domain example.com, then your ad's display URL must also contain example.com. Google will automatically disallow an ad whose display URL and destination URL are on different domains. At Instapage, we recommend you use a custom subdomain for your landing page URLs.
For example, if your display URL is www.mysite.com, your destination URL could be something like visit.mysite.com.
No privacy policy
If you're collecting personal information through a lead gen form, you must link to a privacy policy. Services like iUbenda let you easily create and embed a privacy policy in minutes.
Use of redirects
Don't try to get around step 4 with redirects! Google knows...
Nothing at the root of your domain/subdomain
When you set up your domain (or subdomain) with Instapage, make sure you have a page present at the root of your domain/subdomain. You might have any number of pages with paths like try.mysite.com/promo, but it's important to have a page at try.mysite.com to stay on Google's good side.
Okay, I've fixed the issues...I think! What now?
Submit your page to Google's re-submit tool as shown here: https://d.pr/ipeWlz.
Best practices for being approved by Google
White hat is where it's at! Don't spam and don't create a business based on information harvesting.
Use your own domain with your landing pages.
Have a privacy policy on your lead-generation landing pages.