Lead Notification Emails

If you want to reach out to your leads as fast as possible, we recommend setting up email notifications that will reach your inbox each time a visitor submits a form.

Please note that lead notifications are set up individually for each experience. They cannot be set in bulk for all the experiences of a page or for multiple pages at once.

1. Navigate to the Leads Notifications screen

You can take two different routes to get there, as explained below.

Route A:

1. In the Landing Pages tab, click the name of the page

2. Click on Integrations

3. Click on Leads Notifications

Route B:

1. In the Landing Pages tab, click the three-dot menu next to the page name

2. Click on Leads

3. Click on the page name at the top and then select the name of the experience as well. This will be Default Experience for people who do not use Personalization.

4. Click on Notifications in the top right corner

2. Add the recipients 

In the Recipients field, add the email address where you would like to receive the notifications. You can add multiple email addresses by adding a comma between each one. You can add up to 15 email addresses to the list. 

After you click Save, you will first receive an email where you have to click on the confirmation link to make sure the lead notifications will be sent. This step has to be done by all the recipients added to the list. After a user confirms, please refresh the page before sending a test lead.

If a recipient has not clicked on the confirmation link yet, you can hover over their email, and a message will be shown confirming the status:

To ensure that the lead notifications reach your inbox, make sure to whitelist no-reply@mailserve.io and notifications@mailserve.io for branded lead notifications and/or no-reply@app.instapage.com and notifications@instapage.com for regular lead notifications, including support@instapage.com and help@instapage.com.

The confirmation email will look something like this:

3. Customize the notification style

Note

Manager permission level is required to manage notifications from within the form submission section.

How can I unsubscribe from Lead Notifications?

You will find an Unsubscribe link at the bottom of any actual lead notification that you received. Click the link to select whether you would like to unsubscribe from that page, the entire workspace, or all lead notifications, and save your preferences.

What happens when I unsubscribe from lead notifications?

When you unsubscribe from lead notifications, you will no longer be notified when a lead has submitted the form on that page. 

Note

If you wish to subscribe again, the account owner or someone with Manager permission level can add you back as a Lead Notification recipient for the page. You will have to confirm your subscription to lead notifications again. If you have Manager permission, you can add yourself back to the list and then look for the confirmation email in your inbox.