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Email Notifications for New Leads

If you want to reach out to your leads as fast as possible, we recommend setting up email notifications that will reach your inbox each time a visitor submits a form. To ensure that the lead notifications reach your inbox, make sure to whitelist notifications@instapage.com and notifications@mailserve.io in your email client.

In order to set this up, you can pick two different routes. Note that regardless of the chosen option, lead notifications are set up individually for each experience. They cannot be set in bulk for all the experiences of a page or for multiple pages at once.

1. Within the Experience Manager

Go to the Integrations tab in the Experience Manager and you will see the option to set lead notifications there.

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2. Within the leads dashboard

Click on the envelope symbol that is found either next to the page name in the main pages list or at the top of the Experience Manager.

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Now click on the page name at the top and then select the name of the experience as well. Click on Notifications in the top left corner:

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In the Recipients field add your email address where you would like to receive the notifications. You can add multiple emails addresses by adding a comma between each one. You can add up to 15 email addresses to the list.

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Instapage allows you to easily send branded email notifications to your customers, because controlling the brand experience that your customers have with your company is incredibly important. You have invested considerable time and effort to nurture client relationships and build a strong sense of rapport. Sending them notifications of successful lead acquisitions should reinforce and enhance that relationship, not undermine it.
To customize the notification email you have to click on My Brand. Here you can personalize the notifications email by adding your own Name, Subject, and Logo to match your own brand. You can also edit the email address in the Reply To field so that the replies to lead notifications reach you instead of our email address that sends them.
Advanced users can also modify or upload their own custom HTML file:
Once you've activated this feature and added a working email address, you will begin receiving email notifications similar to the one shown below:
Note for Enterprise customers that are using multiple experiences: The leads are collected separately per each experience and, as such, the setup above will need to be done individually for each experience.
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