Creating a CNAME record on GoDaddy (

If you already have a website published on your domain, note that editing the “www” record will replace your website with the landing page. To avoid this, please create a new CNAME record and configure it using the guide below.

1. After going through the first 3 steps indicated in this article in order to add your new subdomain, below are the following steps you need to take in the domain registrar before going back to finish the process and having your new subdomain in Instapage.

2. Log in to your account at;

3. Click on the name of the account and then on My Products or go to this link:

4. Click on DNS next to the domain you want to add the subdomain to;


4. Go to the bottom of the Records list and click on Add;


5. Select CNAME for type, enter what subdomain you wish to publish your page to in the Host field and make sure it points to and don't forget to save.



Zone File Error

If there are any errors when you try to save your zone file, GoDaddy will show a message explaining the errors. You'll usually see this if you're trying to create a CNAME record for a sub-domain (host) that already has an existing A Record. More often than not, it's when you try to create a CNAME record for your "www" subdomain. 

To fix this up, delete the A Record for your "www" subdomain then create a CNAME record for "www".

Note: While we try to keep all of our instructional articles that involve third-party services up to date, sometimes they make changes to their platform of which we are not aware and, as a consequence, the user interface may differ from the provided screenshots.