Our subscription plans come with various usage limits, all of which can be viewed by going to My Account Admin > Subscription, in case you already have an account. Any account information, plus limits, like the number of workspaces, number of team members, traffic, number of published pages, and experiences will be available to view exclusively for the account owner. Team members won't have access to this information.
The My Account Admin > Subscription tab is most often used to view how many pages can still be published under your current plan, as well as see the exact number of monthly visitors your pages can still accumulate until the end of your billing cycle when the counter resets. This allows for easy pre-planning, in case you would like to increase these limits or you're expecting a higher number of visits while ramping up your marketing efforts.
The subscription plan limits can be extended by upgrading.
If you want to upgrade your account or you are a new customer who is considering using Instapage, more information about our currently available subscription plans and their limits can be found here: https://instapage.com/plans
Workspaces
All of our subscriptions include access to creating multiple workspaces, and the number depends on your subscription level. Workspaces keep everything completely separate between them. A team member that is invited to one can only access that one.
A default workspace is created automatically when you create your account. You can learn more about managing them here: https://d.pr/2mJUNb.
Team Members
You can invite team members to work in a workspace that you create in your account. They can have different permission levels, which you can learn more about here: https://d.pr/GBULMB.
The total number of unique team members is determined by your subscription level, and the number is per account, regardless of how many workspaces you have or how many workspaces you invite the same person to.
Published pages
Any subscription level comes with a set amount of published pages that you can have at one time. You can create as many pages as you want but only have a certain amount published at the same time. To increase this limit, you can upgrade to a higher subscription level.
Traffic
Each subscription level has a set limit for unique visitors that you have on your pages in a month. A unique visitor is someone who visits your page, and regardless of how many times they visit that page, their visits will not be recorded again. The cookie that tracks a visitor as unique has a 3-day expiration date. If the same person visits the same page more than 3 days later, they will be counted as a unique visitor again. The visitor limit resets on the monthly billing date of each individual account at the hour the subscription was originally paid for, not at the beginning of the calendar month. You can view the date/hour (UTC+0 timezone) next to the visitor count.
The monthly unique visitor counter refreshes every 5 minutes.
NOTE: If you approach the limit of your unique monthly visitors, you will see a notice in your account when you are at 80%. If you exceed your traffic limit, your account will be locked, and your landing pages may be unpublished if you have surpassed your limit on multiple billing cycles. You can contact our Sales team to upgrade your account.
Subdomains
Your subscription comes with a limited number of subdomains that you can add and use. This limit applies to publishing via CNAME (how-to guide linked here: https://d.pr/HQWqcF) due to the SSL certificates we provide, but it does not apply to Wordpress, Drupal, or reverse proxy publishing.
Each unique subdomain counts towards the limit, regardless of them being for the same domain or for different domains. The system will count every subdomain that you, as a user, have access to publish to. To learn more about how you can use fewer subdomains, please refer to our best practices article here: https://d.pr/tfnblP
Lists
Each subscription level comes with a limited number of lists that you can create. Lists are collections of contacts that allow you to organize and target your outreach more effectively. You can find out more about them in this article: https://d.pr/NY9ZV5
Emails
You can utilize Emails to follow up with the people in your List of Contacts. Every subscription has a set number of emails that can be sent per day and per month. This can be seen in the Subscription section along with all the other limits.
To learn more about Emails, you can take a look here: https://d.pr/4H0DfM
Public Api Requests
We have a daily limit for API requests, and it depends on your subscription type. The account owner can see this limit in the Subscription section.
Visit this guide to learn more about Public API: https://d.pr/44CvwR
Free Builder
At any time, you can build an unlimited amount of pages. This remains true if you end your trial or your subscription - you will still have access to all of your existing pages, you can build more, and you can invite your team to collaborate on them. However, note that all other features outside of the builder will be restricted and an active subscription is needed in order to publish pages or have live URLs.