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My CNAME isn't working! How can I troubleshoot it?



You can quickly verify your CNAME record using a web based DNS Propagation Tool.

To do this:

1. Visit;

2. Enter your custom domain URL in the Domain Name field;

3. Select CNAME from the drop-down menu;

4. Click on Search.

image of checking if your cname is propagating when pointing to our secure server address

The results show you if the CNAME is propagated across 21 servers located all over the world.

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